Privacy Policy

1. Who We Are

This Privacy Policy explains how TruckKeeper LLC (“TruckKeeper,” “we,” “us,” or “our”) handles information when you use the TruckKeeper application, website, and related services. TruckKeeper is a business-planning and recordkeeping tool designed for owner-operators.

2. Information You Enter

You may enter business and operating information such as business name, owner or driver name, truck and trailer details, USDOT or MC information, load details, routes, rates, mileage, fuel purchases, operating expenses, scale records, equipment information, notes, and operating-cost assumptions. You decide what information to enter.

In the current V1 build, these records are stored locally on the device or browser you use. TruckKeeper does not operate a cloud account database for these business records in V1.

3. Routing and Location Searches

When you ask TruckKeeper to calculate route mileage, the app may send selected origin and destination coordinates to a routing service through TruckKeeper’s server-side route endpoint. This information is used to return an estimated route distance. TruckKeeper does not use this feature to continuously track your location.

4. Documents and Files

Documents you choose to save in the current V1 product are intended to remain in local device or browser storage. You are responsible for keeping any source documents and backups you need for business, tax, legal, insurance, or regulatory purposes.

5. Backups and Exports

TruckKeeper may let you export or restore application data. Exported files are under your control once created. Document metadata may be included in application records even when the underlying document bytes are stored separately on the device.

6. Website Communications

If you email TruckKeeper or otherwise contact us, we may receive your email address, the contents of your message, and information you voluntarily provide so we can respond to your request and maintain appropriate business records.

7. Service Providers

TruckKeeper may rely on service providers for functions such as routing, website hosting, app distribution, payment processing, or other product infrastructure. Information handled by those providers is also subject to their applicable terms and privacy practices.

8. How We Use Information

Information may be used to provide and maintain TruckKeeper, respond to support requests, calculate requested results, protect the service, meet legal obligations, and improve product reliability and functionality.

9. Selling Personal Information and Advertising

TruckKeeper does not plan to sell personal information or use V1 business records for third-party behavioral advertising.

10. Data Security

We use reasonable safeguards appropriate to the product and information involved, but no device, browser, storage system, transmission method, or online service can be guaranteed completely secure.

11. Data Retention and Deletion

Local application records generally remain until you delete them, erase application data, clear relevant browser or device storage, or remove the application in a way that deletes its stored data. Communications sent directly to TruckKeeper may be retained as reasonably necessary for support, business records, security, and legal obligations.

12. Your Choices and Rights

You control the information you choose to enter into TruckKeeper. Depending on where you live, applicable law may provide additional privacy rights regarding personal information that TruckKeeper controls. You may contact us to submit a privacy request. We may need to verify your request before acting on it.

13. Third-Party Services and Links

TruckKeeper may rely on or link to third-party services. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review the privacy terms of services you choose to use.

14. Changes to This Policy

We may update this Privacy Policy as TruckKeeper changes. If we make a material change, we may provide notice in the app, on the website, through an app-store update, or by another reasonable method. The effective date above identifies the version currently in effect.

15. Contact Us

Questions or privacy requests may be sent to TruckKeeper LLC at support@gettruckkeeper.com.